The appointment desk for 5 to 15 doctors
Patients book on WhatsApp.Your desk runs the day.
Patients book, confirm and change on your clinic's own WhatsApp number. Your front desk sees every doctor's day on one screen.
- No app for patients
- Your clinic's own number
- Set up with your desk
- No app for patients
- Your clinic's own number
- Set up with your desk
Try it · a made-up clinic, nothing is sent
Book Sunita in, then approve her as the desk
City Care Polyclinic
This business uses a secure service from Meta to manage this chat.
The front desk · Today screen
Needs attention
Nothing waiting. A WhatsApp request will land here.
Dr. Mehta · Mon 19 Oct
8 of 12 booked
9:30 → 12:15 · 10:30 is the fifth square
Tap the chat as Sunita, or let it play.
A Monday at City Care Polyclinic
What happens after the booking
7:30 am
Reminders that get an answer
A day ahead and three hours before, every patient gets a reminder with three buttons: I'll be there, Change time, Cancel. The desk sees who confirmed, and a cancelled slot is free again at once.
10:20 am
Every doctor on one screen
The desk sees each doctor’s day as a row of squares: seen, waiting, booked, free or on leave. Walk-ins and phone bookings go into the same rows.
10:48 am
Arrived, then Done
The desk taps Arrived when Sunita walks in. Dr. Mehta taps Done on the doctor’s own screen, so the desk knows who is next without a call through the door.
11:40 am
Running late, and everyone knows
Dr. Rao picks the delay. Every patient still to come is told on WhatsApp, with a button to change the time.
1 Nov
A report the owner reads
Each month: appointments, no-shows, follow-ups and how patients booked, plus the busiest hours and each doctor’s numbers. Appointments nobody marked become no-shows when the day ends.
Everyone at the clinic
One desk, four kinds of people
Patients
Book, change or cancel in the chat they already use. No app, no login, and they can book for family from the same number.
The front desk
Every doctor’s day on one screen: approve requests, add phone bookings and walk-ins, mark arrivals.
Doctors
Their own day on their phone: tap Done, say they are running late, take leave. Patients are told.
The owner
A monthly report on appointments, no-shows, follow-ups and each doctor, without asking the desk.
Why clinics choose Syncure
Made for how Indian clinics already work
- 01
Your clinic’s own number
Patients chat with your clinic’s WhatsApp Business number and see your name, not ours.
- 02
Nothing to replace
Keep your billing and records software. Syncure does appointments, and only appointments.
- 03
Made for 5 to 15 doctors
One shared desk for the whole clinic, with every doctor’s day side by side.
- 04
Set up with your desk
We add your doctors and their hours together with your front desk.
- 05
Support from the builders
You talk on WhatsApp to the people who make Syncure.
Patient data
Only what an appointment needs
A patient, as Syncure keeps them
- Name and mobile number
- Age and sex, if your desk adds them
- Reason for the visit
- Appointments and their WhatsApp messages
Never
- Prescriptions
- Lab reports
- Bills
Pricing
One plan for the whole clinic
Founding clinic
₹2,999a month
- Doctors
- All of them
- Front-desk logins
- All your staff
- WhatsApp booking
- Included
- Reminders
- Included
- Monthly report
- Included
- Setup
- Done with your desk
- WhatsApp charges
- Billed by Meta to you
Questions
What clinics ask us
Do patients need to install anything?
No. They use WhatsApp, which they already have. There is no app and no login for patients.
Does every WhatsApp booking need the desk?
Yes. A booking from the chat arrives as a request that holds the slot. The desk approves it in one tap and the patient gets the confirmation. A request nobody approves in time expires, and the patient is told.
Can patients change or cancel on their own?
Yes. The confirmation and every reminder have Change time and Cancel buttons, and a cancelled slot is free again straight away.
Do we have to change our billing or records software?
No. Syncure only handles appointments, so your billing and records software stays as it is.
What do WhatsApp messages cost?
Meta bills your clinic's own WhatsApp Business account: about 12 paise per confirmation or reminder, plus GST. Replies inside the booking chat are not charged as reminders. A clinic with about 1,000 appointments a month usually pays a few hundred rupees.
What patient data does Syncure keep?
Only what an appointment needs: the patient's name and mobile number, age and sex if your desk adds them, the reason for the visit, and the appointments with their WhatsApp messages. No prescriptions, reports or bills. Patients agree in the chat first and can reply STOP at any time. Read the privacy notice.
How do we start?
Apply with your clinic’s details. We review every application, then set up your doctors and their hours together with your front desk.
Bring your front desk onto WhatsApp
Apply as a founding clinic. We set up your doctors and hours with your desk, and your patients keep using the chat they already have.